Privacy Policy

Ski Transfer Finder ("we" or "us") takes your privacy seriously. This Privacy Policy explains how we will use information about you and the steps we take to ensure your information is kept secure and confidential. It should be read together with our General Terms of Use.

Please read this Privacy Policy carefully. If you use any of our services, which are described in the Terms of Use ("Services"), you will be regarded as having read and accepted this Privacy Policy. You must not use this Website or our Services if you do not accept this Privacy Policy.

Ski Transfer Finder is a part of UAB "LIT Transfers" an Lithuania based company whose registered company number is 304974210, is the data controller under the Data Protection Act 1998 in relation to the processing of your personal data in connection with the Services. Our registered address is Vilniaus m. sav. Vilnius City Giruliu str. 10-201. If you have any queries relating to our use of your personal data or any other related data protection questions, please contact our Customer Services Team at info@ski-transfers.com.

The information we collect

We collect personal information about you when you give this to us in the course of registering for and/or using our Services. In the course of providing the Services to you, we may also store information about how you use our Website, for example, the pages viewed, the website from which you came to visit our Website, changes you make to information you supply to us, details of the quotes you request and your transactions, together with details of your financial information, for example, bank account or payment details.

Telephone calls that you make to our contact phone number +44 2045771140 may be monitored and/or recorded. This will help us to train our staff and improve our service to you.

We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law.

Purposes for which we use information about you

We may use your personal information for the following purposes:

to enable you to access and use the Services; and/or
to personalise and improve aspects of our overall service to you and our other users, as well as carrying out research such as analysing market trends and customer demographics; and/or
to communicate with you, including sending you information about products and services which we think may be of interest to you, and sending you annual insurance renewal quotes based on information you previously provided to us if you have requested insurance quotes; and/or
to process a transaction

As part of using our Services you consent to us disclosing your personal information to the following parties:

Third parties, including but not limited to transfer companies whose services are included on our website with a view to providing you with an online quotation for the product and/or service requested by you. When these companies use your data in this way, they will be acting as data controllers of your information and therefore you should view their privacy policies or contact them directly for further information. Some third parties, with whom we share your information, may use it to carry out research such as analysis of market trends and customer demographics and to customise and develop the service, which they offer to you or other individuals in the future.
Some transfer providers may carry out checks against data they already hold on you such as account data or loyalty scheme data. They may use this data to help them assess and rate your application for a quote and determine your premiums. They may also pass this data to their insurance underwriters for these purposes where applicable.
The Financial Conduct Authority and/or other regulatory/governing bodies for the purposes of compliance monitoring;

Where permitted by data protection and privacy law, we may also disclose information about you, or access your account:

if required or permitted to do so by law; and/or
if required to do so by any court, the Financial Conduct Authority, the Office of Fair Trading or any other applicable regulatory, compliance, Governmental or law enforcement agency; and/or
if necessary in connection with legal proceedings or potential legal proceedings; and/or
in connection with the sale or potential sale of all or part of our business or the company.

If we reasonably believe false or inaccurate information has been provided and fraud is suspected, details may be passed to fraud prevention agencies to prevent fraud and money laundering.

All form field descriptions that may contain personal data and are used by our website are listed here:

Field	Description
Title	Is used for to address the user in case of sending booking and payment confirmation, booking vouchers, emails about new offers and/or requests, password reset email and emails about changes made in the account.
First Name (Name)
Last Name (Surname)
Email	Is used for to contact the user in case of sending booking and payment confirmation, booking vouchers, emails about new offers and/or requests, password reset email and emails about changes made in the account.
Reservation Email
Password	I used for entering client's account on the website and sometimes authenticating changes in user's account information.
Contact Number and Country Code	Is used to contact the customer in order to confirm changes of the services if necessary.
I agree with Terms & Conditions	By checking this option, customer agrees with ski-transfers.com Terms & Conditions.
Adults	Shows the number of people in the booking and helps to calculate the price for the services. Also plans what type of car or how many cars should be provided for the service.
Children
Chalet, hotel or apartment name	Shows the destination address of the customer on both arrival and departure.
Chalet, hotel or apartment address
Outbound Flight Number	Shows flight number for inbound/outbound transfer to or from airport. Is used by the driver to easier find transfer customer or to drop-off customer closer to their gate at the airport.
Inbound Flight Number
Cardholder Name	Is used to make online card payment by sending this data to the card payment processing service.
Card Number
Exp Month
Exp Year
CVV Code
Contact Name	Is used to address the contact person of transfer operator.
Contact Name	Is used to contact the transfer operator in regards to transfer services. This information is also displayed in the operator listing page as contact information for said transfer operator.
Contact Email
Phone No.
Mobile Phone No.

Improving our Service to you

In order to ensure the Services we provide you continue to meet your needs we may ask you for feedback on your experience of using the website. Any feedback you provide will only be used as part of our programme of continuous improvement and will not be published on the website.

Third party providers and data privacy

If you decide to enter into a contract with a third party provider through this Website, the information you have provided to us together with any further information requested by, and supplied by you or us to the third party provider will be held by the provider for the purposes set out in that provider's privacy policy. Therefore, you are strongly advised to read your chosen provider's privacy policy and satisfy yourself as to the purposes for which the provider will use your personal information before entering into the contract. We have no responsibility for the uses to which a provider puts your personal information.

Cookies

A cookie is a very small text file placed on your computer. Cookies help us to:

understand browsing habits on this Website;
understand the number of visitors to this Website and the pages visited; and
remember you when you return to this Website so we can provide you with access to previously saved quotes.

Most cookies are deleted as soon as you close your browser, these are known as session cookies. Others, known as persistent cookies, are stored on your computer either until you delete them or they expire. The cookie used to keep you signed in to your account expires after 90 days. Every time you visit ski-transfers.com you will be kept signed in for a further 90 days. By using this Service, you consent to us using cookies.

You can choose to block or delete cookies through your browser settings. If you decide to block or delete our cookies, you will not be able to benefit from the full range of our Services and this may affect the performance of our website on your system.

To learn more visit our Cookie Policy page.

Links to other websites. Advertisements

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
The advertisements that you see displayed on our website are delivered on our behalf by certain third party advertising companies. No information, which identifies you, for example your name, address, email address or telephone number, is used to provide this advertising. In order to display advertising most likely to be relevant to you, these third party advertisers may place or recognize a unique "cookie" on your browser. This cookie does not collect personal data about you nor is it linked to any identifiable information about you. It is possible to block cookies by adjusting your browser settings, as mentioned above. By using this Service you are consenting to the use of these third party cookies for these purposes.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@ski-transfers.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information, which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us at info@ski-transfers.com.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Payment Safety

Ski Transfer Finder provides the possibility of paying for the transfer service by credit/debit card. The payment methods available are clearly displayed in the web page before Customer submits the Request. We accept Visa, MasterCard credit cards. No fee is due for credit card payments by Visa and MasterCard. We do not collect and store card details.

Ski Transfer Finder offers payments through PayPal. PayPal is not only convenient to use, but it also offers customers protection assistance against fraud, chargebacks and theft of financial data.

Security

We are committed to ensuring that your information is secure. The personally identifiable information we collect is securely stored within our database, and we use standard, industry-wide, commercially reasonable security practices such as encryption, firewalls and SSL (Secure Socket Layers) for protecting your information. However, as effective as encryption technology is, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet, and any information you transmit to the Company you do at your own risk. The Terms & Conditions also explains your obligation to keep secure any username and password which you create when registering for the Services.

Transferring your information abroad

Information supplied by you to us will only be transferred outside the European Economic Area by us where this is necessary for the purpose of performing obligations to you, or when you have given your prior consent to such transfer.

Your responsibility for the information you provide

You may complete a registration process as part of your use of this Website, which may include the creation of a username, password and/or other identification information. Any username, password and/or other identification information must be kept confidential by you and must not be disclosed to, or shared with, anyone. As explained in our Terms & Conditions, where you do disclose to or share with anyone your username, password and/or other identification information, you are solely responsible for all activities undertaken on this Website using your username, password and/or other identification information.

You must check and ensure that all information, content, material or data you provide on this Website is correct, complete, accurate and not misleading and that you disclose all relevant facts.

If you have questions about this Privacy Policy, please contact us at info@ski-transfers.com